Contextualizing global retail banking trends for the Egypt market

Opening remarks:
Emmanuel Daniel, Chairman, The Asian Banker

Opening dialogue:

This session will identify current innovation and trends in Egyptian retail financial services today. As Egypt’s economy is growing and applying new strategies to build a sustainable retail and SME business.

• Understanding international best practices which can be applied locally
• The impact of international and Central Bank regulations 
• The strategic shift from product focus to customer relationship focused
• Innovative models for expanding the banks physical footprint
• Servicing the growing SME marketplace

Building the right foundation in order to move to next wave of  digital innovation era

Discussing ideal models for banks to implement to create a successful innovative digital banking experience. Tapping into the mobile payments presents huge potential for the Egyptian marketplace.

• Enhancing banks core banking and middleware platforms
• Buildings CRM systems for better frontline experience
• Applying mobile and online applications on a wider scale
• Developing new payment initiatives for mobile
• Discussing the MPESA model for Egypt
• Integration of data from multichannel sources 

Conclusion: