Proposed Agenda

The Asian Banker Heads of Retail Banking Dialogue, Hong Kongis designed in a roundtable format, featuring decision makers discussing the following key topics.  

The Asian Banker Heads of Retail Banking Dialogue, Hong Kong – Agenda
November 14, 2013
8:00-8:30am Registration
8:30-10:30am Welcome Note
Emmanuel Daniel, Chairman, The Asian Banker

The Asian Banker Research insights:
Boon Ping Foo, Managing Editor, The Asian Banker

Proposed Dialogue Agenda:
  • Aligning the customer experience across channels
  • Data and Analytics trends, leading towards better customer relationships and bottom-line
  • Retail Payments in HK and global frontrunners in the field
  • Getting the most out of the branch
  • Dealing with the boom in wealth management
  • Impact of regulation on balance sheet and bottom-line
  • Where we believe Hong Kong banks stand relative to international best practice and to peers

Dialogue will be chaired by Emmanuel Daniel, The Asian Banker Co-Chairman: International expert

Breakfast will be served in the course of the Roundtable.
10.30pm Chairman’s closing remarks

Organised By:


With the support of:


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