Retail Financial Services Annual Meeting 2015
Tuesday, 14 July 2015 | Lotte Seoul

17:00 – 17:30

Registration
Pre-dinner cocktail

17:30 – 18:00

Opening remarks
Foo Boon Ping, Managing Editor, The Asian Banker

 Opening keynote
Becoming a Digital Bank
Chris Skinner, the author of the book ‘Digital Bank’ 

The event will be chaired by Foo Boon Ping, Managing Editor, The Asian Banker

18:00 – 18:45

Future-proofing the bank for digital disruption

Disintermediation in financial services has caused banks to relook their business and operations model. Are banks positioned to meet rising customer expectations of the Millennials. To serve ever-demanding customers, financial institutions have to transform technology strategies to provide a next-generation platform for customer centric front-end and channel initiatives.

• What are the challenges of architecting from legacy to digital?
• Agile infrastructure for next-gen banking
• Performance against customer expectations in banking. 

Presentation:
Daniel T. Wolfram, Senior Practice Manager and Head of Business Solutions, Financial Solutions Group, ASEAN and North Asia FIS

Best practices in the retail banking today in South Korea

Presentation by
Colin Savage, Head of Research, The Asian Banker

19:00 – 20:00

Korea Country Awards Ceremony and Dinner

* Each discussion will be accompanied by simultaneous translation.