Every year the Excellence in Retail Financial Services Programme assess more than 140 banks across more than 30 countries to quantify and analyse the progress the industry has made and to celebrate the achievements of institutions, businesses and individuals who have played a pivotal role in taking the industry forward. The awards programme has a long history of rigorous assessment and transparency, which includes the work of an eminent panel of advisors who control, supervise and complement the work of Asian Banker Research.

The overall programme consists of three distinct events: Excellence in Retail Financial Services awards, Heads of Retail Round Table Dialogue and the Retail Banking conference breakout sessions.

The focus of the Excellence in Retail Financial Services Programme 2014 is on:

• Key trends that will matter in 2014
• Retail Payments in Australia
• Internet banking and mobile banking
• Future of e-Mortgage

The Excellence in Retail Financial Services Meeting 2014 will be held in conjunction with FutureBank Australia 2014, a highly unique opportunity to visit and interact with the leading technology innovations taking place in this dynamic country. Click here to learn more.