Take your technology selection skills to the next level

Singapore Management University (SMU) is pleased to invite technology professionals in banks and financial institutions to this workshop designed as a training on vendor selection, channel management, operational risk, and on building technology architecture. The workshop will provide you with a better understanding of the key challenges and frameworks to help you to better respond to them, and how to drive change through your teams and organisation.

The Singapore Management University is a leader in post-graduate bank technology studies and research. The Masters in Information Technology in Financial Services prepares an elite cohort of post-graduate students for leadership positions in the industry. This 1-day workshop is conducted by senior lecturers from the programme.

Delegates attending this one-day training will also be invited to attend the two-day Technology Decision Makers Conference, the most influential annual forum that brings together more than 200 business and technology decision makers.

Over the years, banks have embarked upon major technology-driven programmes, in the face of competition and being driven by the need to service customers more effectively and efficiently. Today the major challenges in technology decision making are driven by cost and benefit considerations, and in a greater choice for executing technology strategies.

The conference features conversations in cloud technology in financial services industry, architecture behind delivery channels, mobile payments, big data, the use of analytics as well as a range of other issues covering the industry.

Key Takeaways from the Workshop

• A look at front and back office processes and examine some of the trade-offs from both a solutions and architecture perspective when considering new technology adoption;
• Examine vendor sourcing strategies and how to execute these strategies with special focus on vendor selection for new, relatively untested technologies;
• Comprehensive evaluation of techniques for data analytics and its landscapes, and how to successfully implement data analytics solutions in an organisation;
• Improved management of operational risk, with particular emphasis on a discussion around the continuity of business operations.

Who should attend

• Senior executives responsible for transformation and "change-the-bank" projects
• CIOs, CTOs, heads of technology and innovation managers who are decision makers in financial institutions as well as business owners with a focus on improving cost competitive capabilities
• Executives who have roles in technology and operations

SMU Master of IT in Business – Financial Services (MITB-FS)

Singapore Management University is internationally recognised for its world class research and distinguished teaching. It's Masters in Information Technology in Business for the Financial Services Industry (MITB-FS) program is designed train a new breed of business IT professionals for the rapidly growing financial services sector. SMU MITB (FS) is an intensive programme with inputs from over 60 industry experts, provides in-depth knowledge of business methods and management concepts for the Technology and Operations group. MITB (FS) is aimed at T&O professionals wanting to enhance their knowledge to advance their career and for other professionals aspiring to embark on banking T&O careers.

The trainers for this one-day workshop are from the MITB-FS programme.

Workshop Trainers

Associate Professor Enoch Ch'ng, MSc MIT Enoch Ch'ng is also the director of their school of information systems programs in financial services. He had been the executive director of the specialist risk supervision department in the Monetary Authority of Singapore. Ch'ng has some 25 years of experience in risk management, IT and management functions, most notably as a managing director at Singapore's DBS Bank corporate office, and had spent 10 years in various roles in UBS. His expertise includes preparing trainees for financial services technology and operation roles, focusing on delivery methods, tools and the learning environment.

Assistant Professor Nang Laik Ma (PhD, Imperial College, London) Nang Laik Ma is also a director of Master of IT in Business-Analytics (MITB-A). Ma has several years of experience working in the IT department in Development Bank of Singapore, where she was involved in the development of the remittance system and with system integration. Ma has extensive knowledge on the use of data and decision analytics to generate insights, make better decisions and improve business efficiency and productivity for corporates.

Gayathri Dwaraknath, Senior Lecturer Gayathri Dwaraknath has years of teaching experience in banking technology and process to financial services professionals. Gayathri has extensive knowledge on working for bank and related IT service provider, including leading Citibank AP's banking technology and operations across both consumer and corporate banking through her vice president role. She was unit head of cash payments & receivables technology at the bank where she managed over 150 technology professionals and was responsible for building and supporting technology solutions for the cash management business.

Other Speakers

Delegates to this workshop will also receive complimentary registration to The Asian Banker Summit Technology Decision Makers Conference, which will feature more than 30 other world class and regional speakers and subject matter experts.

Click here for more information on the Conference.