The Future of Finance, Thailand

Thursday, 28th September 2017

09:00

Welcome Note:
Kobsak Duangdee, Secretary General, Thai Bankers’ Association, who will share insights on the current challenges and opportunities for the ASEAN banking industry. He will also comment on the impact of innovative technology the financial business landscape and how banks are proactive in embracing digital transformation.

Opening Address
Bancha Manoonkunchai, Senior Director, Financial Technology, Bank of Thailand who will provide an update on current regulatory regimes and the synergies required between different players to drive financial innovation and the initiatives toward promoting the Fintech ecosystem in Thailand

International Keynote
Renu Satti, Chief Executive Officer, Paytm Payments Bank, India’s largest mobile payments and commerce platform, speaking about Paytm’s various practices in driving digital payment among small and medium enterprises, financial inclusion, and how to build a more efficient payment’s ecosystem.

Leadership Dialogue:
Championing digital disruptions – How to emerge as winners in current and  future financial landscapes
In the race to embrace financial technology, it is inevitable that some may win, and some may take a longer time to catch up. In this interactive dialogue, we touch on some of the ideas and factors that drives the success of leading players and outline the key ingredients to survive the transformational phase.

• What are the best practices of leading players in the industry? What are they doing differently?
• How can banks step up their game to compete with new entrants?
• Leveraging on data intelligence and machine learning to expand business models
• How and what can we learn from the neighbouring countries?

Speakers and panellists include:

• Jessada (Jet) Sookdhis, President, Thai FinTech Association
• Paul Ark, MD, Digital Ventures, Subsidiary of Siam Commercial Bank
• Teeranun Srihong, Chairman of the Board, Digital Economy Promotion Agency and
  Executive Director, Thai Japanese Association
• Renu Satti, Chief Executive Officer, Paytm Payments Ba

Session chaired by Foo Boon Ping, Managing Editor, The Asian Banker
Co-chaired by David Gyori, CEO, Banking Reports

10:30

Networking break

11:00

The future of corporate banking in an era of digital disruption
With the day-to-day innovations and technologies emerging in the financial services industry, corporate-bank management needs to move faster towards a clear digital strategy and proceed decisively to build critical skills and capabilities.

• Process optimization by means of user experience improvements
• Designing omnichannel access for business customers
• Modern digital banking platform as a transformation catalyst

Speakers and panellists include:

• George Jirapongsuwan, SVP-Head of Business Engineering Division, CIMB Thai Bank
• Silawat Santivisat, EVP, Head of Corporate and SME Products Division, Kasikorn Bank
• Krzysztof Maurer, Managing Director, Comarch

Session chaired by David Gyori, CEO, Banking Reports

11:45

Putting the customer first: Utilising data, analytics and Internet of Things (IoT) to achieve a superior customer experience
For all types of financial institutions, managing the customer’s journey is a crucial element and banks or new players should incorporate customer-centric business models that aligning customer experiences across distribution channels, Artificial Intelligence (AI) and Internet of Things (IoT). In this session we will discuss how institutions can achieve best practices in customer experience.

• Leveraging Artificial Intelligence(AI) and Internet of Things (IoT) in reshaping the customer’s journey
• Innovating the customer experience - technology usage from start to end
• Managing information security to safeguard against attacks for both customers and banks
• Understanding the customer expectations by filling gaps of digital identity
• Defining the customer security posture for applications and business

Speakers and panellists include:

• Weerasakol Chawanotai, SVP-Head of Digital and Innovation Department, Bank of Ayudhya
• Nishant Singh, Founder and CEO, CRMNEXT
• Tony Chew, Chief Strategy Officer, V-Key

Session chaired by Neeti Aggarwal, Senior Manager, Research, The Asian Banker

12:45

Luncheon

13:45

How safe are your digital devices?
In this session, Saket Modi, ethical hacker, gives a hard reality check about cybersecurity and how it takes only five seconds to hack your smart phone.

Live Demonstration includes:

• Mobile Phone Hack (Android Smart Phone)
• WhatsApp Hack
• Hacking into any computer system using the zero day exploit that was used in Wannacry

Live show by Saket Modi, CEO & Cybersecurity Practitioner, Lucideus

14:30

Key findings from The Asian Banker Retail & Technology Awards Program
Our research team will present key trends and findings across the 2017 awards programmes for Thailand and highlight outstanding achievements and case studies.

• Awards programme: process, methodology, and scorecards
• Overview of the retail banking market in Thailand
• Key findings and best practices

Presentation by David Gyori, CEO, Banking Reports

15:00

Networking Break

15:30

Innovation in payments  - Riding on the wave of e-payments and mobile wallets
One of the most trending areas in finance is payments. Thailand has seen lots of progress in this sector. We discuss what are the new modes and channels, customers’ mind-set and different technologies in delivering new payments platforms.

• What are current models and technology platforms that are emerging as next-generation standards?
• The trend towards a cashless society “QR payments and PromptPay”
• How can banks compete with the new payment entrants?
• How close are we to the adoption of bitcoin and crypto-currencies?
• Building communities through new technology

Speakers and panellists include:

• Naphongthawat Phothikit, Director, Payment Systems Policy Department, Bank of Thailand
• Aik Boon Tan, EVP - APAC , TransferTo, Singapore
• Alexi Lande, Founder and CEO, Everex.io

Session chaired by Neeti Aggarwal, Senior Manager, Research, The Asian Banker

16:15

Reimagining Thailand’s financial service landscape
We have a dialogue with key executives from different sectors of the industry aiming to get their perspectives on what The Future of Finance will look like in Thailand and they are responding to the key issues shaping the industry. In this session, we summarise the top five trends that will reshape the industry.

Speakers and panellists include:

• Justin Wright, Regional Head S.E. Asia, Beehive
  Beehive Asia is Thailand’s first online marketplace for peer-to-peer (P2P) finance and strongly supporting SMEs.
• Vorapon Ponvanit Founder & CEO, PeerPower
  PeerPower is a Thai fintech start-up focusing on P2P lending or crowdlending
• Tanin Sammanee, CEO and Co-Founder, Setscope
  Setscope provides daily analysis of the entire stock market to deliver the best quality stocks that beat the market to help investors/brokers/funds improving their investment performance.
• Koson Sapprasert, Founder, UCOZ
  The company invests in early-stage start-ups in Thailand. UCOZ's investment portfolio covers digital products and platforms, always on the look for Thailand's next unicorn company.

Session chaired by David Gyori, International Resource Director, The Asian Banker

17:00

End of conference