The Future of Finance, West Africa
Thursday, 4th May 2017

08:00 – 09:00 Registration
09:00 – 10:00

Welcome Note

Opening Keynote
Initiatives to deepen financial inclusion and integrate 40% of the population by 2020 will improve the living standard of the rural and unbanked, raise educational opportunities, and raise the gross domestic product (GDP).

Opening Keynote:
Moses K. Tule, The Director of Monetary Policy, Central Bank of Nigeria (CBN)

Panel Discussion
Making the Most of New Channels to Better Serve Existing Customers and Bridge the Financial Inclusion Gap

  • Highlighting regulatory policies that foster innovation and the adoption of cashless solutions
  • Exploring incentives to increase the adoption of mobile and e-payment services
  • Ensuring financial literacy and familiarity with mobile phone usage to ensure large scale adoption of remote banking service options

Speakers/Panelists include:

  • Anya Duroh, Head of Business Banking, Stanbic IBTC
  • Oyebode Oyegoke-Akande, Head of Card Business, Ecobank Nigeria
  • Christiana Okenla, Customer Fulfilliment Center, United Bank for Africa Plc

10:00 – 10:30

Coffee Break

10:30 – 11:30

Panel Discussion
Understanding the Convenience and Efficiency of Virtual Transactions in Terms of Commute Time Saved and Lowered Overheads
A key to the adoption of virtual payments is for potential users to experience the convenience that comes with conducting virtual banking and mobile transfers, global remittances, and online purchases.

  • Enabling access to cashless payments and remittances in remote areas
  • Keeping digital transformation solutions user-centric
  • Overcoming issues of distrust in technology
  • Standardising e-payments and remittances by using the old and new in core banking channels

Speakers/Panelists include:

  • Felix Oyakhamoh, Head of Development Finance/Microfinance consultant, Suntrust Bank
  • Obinna Ukachukwu, Head of SME Banking, Stanbic IBTC
  • Dennis Onome Ezaga, Group Head of Transaction Products, FCMB

11:30 – 12:30

Panel Discussion
Building a Cybersecurity Protection Plan for your Organisation and Customers
With more virtual transactions, it is important to protect your data from fraud and attacks, as well as to navigate cybersecurity defence mechanisms.

  • Building digital trust among customers – those who were already part of the formal banking system and those entering it for the first time
  • Identifying anomalies and threats while effectively designing adequate protection solutions
  • Protecting every channel of the organisation: From USSD banking to cloud storage

Speakers/Panelists include:

  • Andrew Agbo-Madaki, General Manager, Africa Fintech Network
12:30 – 13:30 Lunch Break

13:30 – 14:30

Panel Discussion
Using Data Analytics to Customise Services and Maximise Client On-boarding
Knowing how to use data analytics will help financial institutions meet the needs of their customers.

  • Developing seamless and user-friendly solutions that can be easily integrated into everyday life
  • Keeping track of and adapting to the evolving needs of the customers
  • Finding the best talent to manage data for the organisation
  • Making use of structured and unstructured data to determine the credit-worthiness of clients and build a robust credit scoring system
  • Bringing trust and convenience among subscribers, institutions, and merchants

Speakers/Panelists include:

  • Anthony Eke, Head of Corporate Business, Diamond Bank
  • Tobe Nnadozie, General Manager and Chief Operating Officer, Manna Microfinance Bank Limited
  • Ben Anyalenkeya, Group Head of eBusiness, Unity Bank Plc

14:30 – 15:00

Tea Break

15:00 – 15:45

Panel Discussion
Disruption as an Opportunity Where Legacy Systems Failed to Meet Demands
Disruption by new entrants can be seen as an enabler, rather than a threat, to tap into new market sectors. New services like peer-to-peer lending and micro-finance make funding available to borrowers who found it difficult to acquire financial support from banking institutions.

  • Overcoming hurdles set in place by legacy systems
  • Building partnerships between traditional financial institutions and new players
  • Setting the framework for innovation
  • Increased access to loans for small and medium enterprises (SMEs) will boost local economies
  • Setting adequate regulations to manage these services will ensure that consumers are protected from predatory lending and prevent defaults

Speakers/Panelists include:

  • Mayowa OWOLABI, Co-Founder, Mobile Monday Nigeria
  • Chiwete John-Njokanma, CEO and Co-Founder- FINT
  • Akin (Akinola) Jones, CEO and Co-Founder, Aella Credit
15:45 – 16:00

Closing Keynote
Disrupting the way Business was Done in the Past with New Market Entrants like Paystack
A year after it was established, Paystack now works with over 2,000 retailers, showing that businesses are looking to expand their reach through online commerce.

  • Raising awareness to increase the number of merchants accepting cashless payments
  • Loyalty programs - Incentivising consumers to adopt digital banking
  • IIncreasing the popularity of e-payments in order to raise the number of transactions and revenues

Closing Keynote:
Lexi Novitske, Investor, Paystack

17:00 End of Conference

*This is a draft agenda – Topics and speakers are subject to change

For more information or inquiries, please contact
America Herrera
Programme Executive
+86 10 58693492