This agenda is intended to be highly interactive and all the panelists will be expected to participate continuously throughout the sessions.
|The 2nd Annual East Africa International Retail Banking Dialogue -Agenda
Thursday, 3rd March 2016
Intercontinental Hotel Nairobi
|08:30 – 09:00
|09:00 – 10:30
Trends and developments in the retail banking industry
Emmanuel Daniel, Chairman, The Asian Banker
The session will identify current innovation and trends in retail financial services today.As the economy begins to slow banks look at innovation and building a sustainable industry in order to maintain longer term stable growth.
|10:30 – 11:00
|11:00 – 12:00
|Redefining the banks technology architecture to move towards a customer centric and open platform
As banks look to invest in the new wave of innovation their core banking and middleware systems must be flexible and agile in order for the banks to be able to deliver new solutions to the market in a timely and cost effective manner. Customer centricity and value add services is where banks can differentiate themselves from their peers and non-traditional competitors.
|12:00 – 13:30
|The next step in mobile banking and digitization of payments in Africa
How to get customers to use alternative channels
|13:30 – 14:30