The Technology Decision Makers School   |   10 May 2016

Building the bank of the future

The banking industry is under pressure from multiple directions: Regulators enforce stricter guidelines that banks have to implement, new players enter the market and take customers away with fancy new apps, the competition between local and foreign banks is stronger and profit margins are shrinking. In this situation, it is important for banks to stay on top of the competition by innovating certain key areas. These crucial areas will be discussed within the Technology Decision Makers School. We will talk about the ways innovation can be managed for your institution and how to deal with the plethora of vendors without losing the orientation. We will also look at social media and other digital channels and how to effectively deploy them to gain and retain customers. Furthermore, we will discuss at the risk side of things and talk about basics of cyber security, business contingency and how to leverage on data and analytics in order to find breaches, fraud and manage risk within your organisation.

For this year’s event, The Asian Banker chose six topics that we believe are central to understanding ongoing transformations taking place in banking technology and make them the focus of this one-day school. This is the perfect place to discuss forthcoming developments and day-to-day issues with excellent subject matter experts and renowned academics.

Key topics of discussion:

  • Introduction into business resiliency and contingency planning
  • Leveraging on social media for internal and external communication
  • Potentials of distributed ledgers, block chains and crypto currencies
  • Effective vendor management
  • Identifying future trends and creating the next generation of financial products


The Asian Banker is pleased to invite technology professionals as well as retail and consumer banking executives from financial institutions to this school. The workshop will provide participants with a better understanding of key challenges and explain the framework of technological innovations. Delegates attending this one-day workshop will gain complimentary access to the two-day Technology Decision Makers Conference, the most influential annual forum that brings together business and technology decision makers to benchmark technology choices and spending.

Technology Decision Makers School
Tuesday 10 May 2016
08.30 – 09.00 Registration
09:00 – 10:30

Business continuity and contingency planning

  • Ensuring availability of data and operations involves more than security. Learn how to significantly reduce organisational and business risk by putting the right contingency plans in place before business outages happen
  • How to communicate the business value of security and continuity to executives and the board in business terms not ‘scary-speak’
  • From ‘IT Backup’ to ‘Organisational Resiliency’, brief history and future trends
  • What does ‘good’ look like? Best practices and case studies
Faculty: Howard Mannella, Managing Principal, Alternative Resiliency Services Corp, USA
10:30 – 11:00 Tea/Coffee Break
11:00 – 12:30

Social media in banking – Creating open communication platforms

  • Social media in marketing and beyond - What can you achieve?
  • Identifying best practices developed by pioneering players
  • Inviting customers to improve products and services in a collaborative way
  • Being ‘always on’ and present in every interaction
  • Where are the pitfalls

Faculty: Matt Dooley, Managing Director, Connected Thinking

12.30 – 13.30 Luncheon
13:30 – 14:30 Block chain and Bitcoin
This disruptive technology has been referred to as anything between "just a fad" and "bigger than the internet" and attracted significant public as well as professional interest and investment. Bitcoin, its currently most successful application is notorious for its disregard for regulation and governance.

  • What benefits and disadvantages do permissioned blockchains have over Bitcoin and traditional clearing architectures?
  • How can your institution get exposed to as much of the innovation with as little risks?
  • How will distributed ledger technology make banking safer, faster, cheaper and more accessible?
Faculty: Leonhard Weese, President, Bitcoin Association of Hong Kong
14:30 – 15:00 Tea/Coffee Break
15:00 – 16:00 Effective vendor management

  • The Asian Banker’s vendor selection methodology, including assessment of project management lifecycles
  • What are the core components when evaluating potential and existing technology vendors?
  • Understanding trends in technology solution provision
  • Knowing your technology solutions partner’s focus, methods and products
  • Manage key relationships related to technology developments
Faculty: Mobasher Kazmi, Head of Research, The Asian Banker
16:00 – 17:00 Into the fintech lab: Identifying and creating the next generation of consumer financial products
Perhaps more than other generations, the Millennials are making their mark in the financial industry. Combined with new technologies and emerging opportunities, a wave of new players and products have entered the market. In this session, Jaspar Roos will uncover the trends that change the banking landscape and answer how bankers can adapt, succeed and secure their place in tomorrow’s markets.

  • Internet of things – How will the future look like?
  • Are traditional banks under threat of extinction?
  • Trends and developments to look out for
Faculty: Jaspar Roos, Chief Inspiration Officer, XL Family and Founding, Partner, Ventur.es

For more details contact:
Gerlinde Gerber Program Manager at

The Technology Decision Makers School is designed for:

  • Board-level and senior management involved in technology decisions in the bank
  • CIOs, CTOs, CMOs
  • Heads of technology, infrastructure, channels, digital, cards
  • Heads of retail banking, consumer banking, marketing, data and analytics
  • Senior executives responsible for transformation and innovation
  • Executives who have roles in technology and operations

Participants will be presented with a Technology Innovation School Diploma issued by The Asian Banker’s Banking Academy.



Jaspar Roos 
Chief Inspiration Officer, XL Family and Founding, Partner, Ventur.es

Jaspar Roos is a renowned authority in the field of innovation and was chief inspiration officer for ABN AMRO Bank for many years. Managing the innovation and venturing lab Dialogues Incubator, Roos has been one of the pioneers in themes such as wearable technology and crowd funding. He is also an expert innovation member of the OISP group for the European Commission. He is partner at XL Family, an international incubator and accelerator. He is also teaching courses on innovation leadership and innovation models as visiting professor on innovation in Master in Business Innovation program at CEDIM México.

Matt Dooley, Managing Director, Connected Thinking
Matt Dooley is founder and director of Connected Thinking, providing digital strategy, marketing, and training to banks. He is a member of the Next Bank team with over 20 years international experience driving change at two of the world’s leading banks, across three continents. He was global head of Internet strategy and head of digital experience for the global commercial banking division in HSBC. He pioneered HSBC’s global Internet design standards as a result of establishing the first Internet banking platform back in 2000. He stays abreast of the latest trends in mobile and virtual technology as well as social media and is instrumental in helping participants develop their own personal disciplines in handling these areas.

Howard Mannella
Managing Principal, Alternative Resiliency Services

Howard Mannella, CBCP, MBCI, is a seasoned executive in business resiliency, business continuity, disaster recovery, crisis management and related disciplines. As managing principal of Alternative Resiliency Services he is serving clients such as global expense and travel management firms, market-leading pre-paid credit card processors and name-brand member service organisations. Prior to this he was principal resiliency strategist for Expedia where he established the global program that covered over 5,000 people in a dozen locations across North America and EMEA

Leonhard Weese
President, Bitcoin Association of Hong Kong

Leonhard Weese is an expert on Bitcoin, information security and online privacy. He currently serves as president of the Bitcoin Association in Hong Kong and as a mentor at the Fintech Supercharger. He holds a degree in statistics from the University of Hong Kong and economics from the Vienna University of Economics and Business. He previously worked as a data analyst for MeToo! and Demand Analytics, focusing on spontaneous deals and group buys.

Mobasher Zein Kazmi
Head of Research, The Asian Banker

Mobasher Zein Kazmi is the Head of Research responsible for the research business function at The Asian Banker, which is a strategic provider of intelligence to the financial services industry. Earlier, he also served as the senior researcher overseeing The Asian Banker’s Risk and Regulation working group and coverage of its financial markets subject matter. Prior to joining The Asian Banker in 2013, Kazmi wrote on Islamic banking and finance topics for a range of media publications in the GCC and South-East Asia.

Listen to many more speakers at the Technology Decision Makers Conference

Programme Manager
Gerlinde Gerber
+86 10 58694642

Marketing Manager
Janice Chua
+65 6236 6532


Past Summit photo gallery:

Organised by

Country Host
Supported by

International Bank Premier Sponsor
Premier Sponsors
Major Sponsors
Associate Sponsors
Official Carrier
Official Networking Platform
Media Partners