The Future of Finance, Indonesia

Thursday, 27th July 2017

09:00

Welcome Note
Foo Boon Ping, Managing Editor, The Asian Banker
Senior Representative, Indonesian Banks Association, Perbanas

Opening Keynote
Dr. Hendrikus Passagi, Director of Regulation, Licensing & Supervision of Fintech Otoritas Jasa Keuangan (Financial Services Authority), who will provide an update on current regulatory regimes and the synergies required between different players to drive financial innovation.

International Keynote:
The Future of Digital– Going behind the scenes
Chris Skinner, leading commentator and strategist on the financial markets, Chairman of the Financial Services Club and author of "The Future of banking in a globalised world". Chris will be discussing what it takes to embrace digital transformations for the financial services sector.

Leadership Dialogue:
The Challenges of Leadership in Digital Transformation Phase
The convergence of technology trends like, Internet of Things (IoT), robotics, artificial intelligence (AI) and intelligence in the device are driving banks to integrate across disparate platforms; enhance connectivity and use real-time analytics to get closer to their customers. How can innovators in financial services industry succeed in an era of digitisation?

• Challenges and opportunities of leading the way in digital transformation
• How to couple innovation and sustainability in Indonesia’s retail banking industry
• Intelligent automation – pushing banks towards innovative self-services
• Examining the role of blockchain in the development of the IoT ecosystem
• From data to disruption: innovation over digital intelligence

Speakers & Panelists:

• With a presentation by Renu Satti, CEO, Paytm Payments Bank
• Dr. Hendrikus Passagi, Director, Regulation, Licensing & Supervision of Fintech Otoritas Jasa Keuangan
• Chris Skinner, leading commentator and strategist on the financial markets, Chairman of the Financial Services Club and author of "The Future of banking in a globalised world"
• Vipin Kalra, CEO, International Operation, BankBazaar, Former SVP, Visa

Session chaired by Foo Boon Ping, Managing Editor, The Asian Banker

11:00

Customer-centricity as a Gateway to Digital Transformation Wave
Banks now should be focusing on digital innovation to achieve a superior customer experience. We look at how banks and new entrants are transforming the customer journey and reshaping customer engagement.

• Utilising customer relationship management (CRM) system integration and changing analytical ecosystem
• Omni-channel content acquisition for digital experience
• Focusing on holistic 360-dgree views to create innovative quality services 
• Better automation of straight-through system tasks with built-in business rules
• Innovative models for expanding the banks digital footprint

Speakers & Panelists:

• Sushil Tyagi, Executive Director, CRMNEXT
• Andreas Kurniawan, EVP, Consumer Development Division, Retail Banking, OCBC Bank

Welcome Note and Introduction
Foo Boon Ping, Managing Editor, The Asian Banker

Advisory view
Denny Hanafy, KPMG
who will share views on the Indonesia’s regulatory landscape vs the international requirements and standards

Case study on technology supporting IFRS 9 regulations
Presentation by Lock Kwee Yoong, SAS

Panel Discussion on:

Panel Discussion: Collaborating Stress Testing with IFRS 9 Enlightens Decision-making and Defines Risk Appetite

This session will identify the connection between stress testing and the IFRS 9 and how it will improve the way banks calculate credit situations and control their investments in different regulatory initiatives.

• Utilising stress testing by applying IFRS 9 and achieving better business decision making strategies
• How does stress testing affects enterprise risk management tactics and shape business models?
• Impact of using IFRS 9 and stress testing on systems and people
• Evaluating risk appetite through stress testing

12:00

Frictionless Banking:  Next Level Payments, Transactions and Supply Chain
From payments to supply chain, transaction banks are facing increasingly fierce competition from both traditional and nontraditional players. Innovations are also underway in supply chain. The entry of new procurement-to-pay (Proc2P) and supply chain platforms into the corporate-to-corporate environment is having an impact.

• How can banks step up their strategy in adopting dynamic mode of payments and transactions?
• Achieving seamless customer experience at the strategic business level
• How are new supply chain platforms triggering the financial services industry?

Presentation by
Vipin Kalra, CEO, International Operation, BankBazaar, Former SVP, Visa
Boan Sianipar, VP, Business Development & Government Affairs

Session chaired by Richard Hartung, International Resource Director, The Asian Banker

14:00

Briefing on the Indonesia Awards Programme 2017 – Retail and Technology

• Awards programme: process, methodology, and scorecards
• Best practices in Indonesia (based on submissions)
• Overview of the Indonesia retail banking market
• Key findings from The Asian Banker awards programme 2017

14:30

Challenges and opportunities of the digital channel vs branch   
Smart phones have increasingly become tools that consumers, unbanked and underbanked, use for banking and payments. In this session, we will be discussing the trends in the utilisation of mobile banking in the Indonesian financial services market and how banks are implementing the best model of a branch in a mobile phone.

• Mobile banking: opportunities, emerging threats, vulnerabilities and counter measures
• E-banking and branchless retail banking model
• Challenges in integrating e-commerce and e-money in Indonesia
• Consumer privacy as a main concern and how to address it
• Enhancing security systems for digital banks and mobile payments

• Ajay Mathur, VP Director, Consumer Banking, ANZ bank
• Supriyanto Supriyanto, VP, Head of IT Operation, BT Bank BTPN

16:00

Implementation of Artificial Intelligence (AI) in Financial Services shaping the Bank of Tomorrow

• Big data technology capable to aggregate data analytics and maximizing the potential of IoT
• Operating Artificial Intelligence applications by applying add-ons to current systems, and how banks should proceed?

Presentation by Jaspar Roos, Former Chief Inspiration Officer, ABN AMRO bank, Netherlands, Chief Inspiration Officer 2SQRS & CEO, Ventur.es

16:30

The Future of Finance: The Integration of Finance into Business, Government and Society
Disruptions and game changers have become a norm in the financial services industry as we hear of new platforms, and technologies emerging every month. In this session we will hear from different players in the Indonesian market and how these players are reshaping the future of finance.

• How finance is integrating into different realms society?
• Disrupt the disruptors: how to stay ahead of the game
• The trend towards a cashless society – what does it mean?
• Moving towards better financial inclusion
• Banks Vs Alternative players: collaborators or competitors

Speakers & Panelists:

• Aidil Zulkifli, CEO, UangTeman.com
• Dickie Widjaja, CIO, INVESTREE
• Indrasto Budisantoso, CEO, Jojonomic
• Karaniya Dharmasaputra, Co-founder & Chairman, Bareksa.com

Session chaired by Jaspar Roos, Former, Chief Inspiration Officer, ABN AMRO bank, Netherlands