Winning Digital Transition Workshop
Wednesday,  11 January 2017

08:00 – 09:00


09:00 – 09:30

Introduction & Welcome Remarks
The workshop will be lead by David Gyori who is a globally renowned FinTech consultant, trainer and author. David will guide you through the workshop agenda and participants will be requested to introduce themselves and their respective institutions

09:30 – 10:45

The digital revolution in banking

  • ICT is General Purpose Technology (GPT): The new role of information and communications technology
  • Fintech: 30 Areas, $150 billion investment, 15,000 Startups
  • Challenger banks: Digital-finity, differentiated value proposition
  • Case studies: Singapore’s DBS Bank and UK’s Atom Bank
  • Group exercise: The banks versus fintech companies box game

10:45 – 11:00

Tea/Coffee Break

11:00 – 12:00

Adequate reactions to the challenge

  • Coopetition: Why and how does competition and cooperation blur?
  • The Red Queen effect: How evolutionary biology helps winning?
  • Information cascades: The new way to introduce digital products
  • The Banking Innovation Paradox: Why are banks struggling so hard?
  • Case Studies: TransferWise from UK, eToro from Israel, and ICICI from India
  • Group exercise: The Corporate Venture Fund exercise

12:00 – 13:00


13:00 – 14:30

New clients need new products and new channels

  • Millenials: The smartphone generation; the mobile network operators (MNOs); Google, Apple, Facebook and Amazon (GAFA) Bank
  • Payments: Apple Pay, LoopPay, SelfPay, NFC – Beacon - QR
  • Services: Video banking, The Anthropology of Channel-Transition
  • Channels: F2F -> Bricks2Clicks -> Multich -> Omnich -> Optich
  • Case studies: Moven from New York, SuperWallet from Poland
  • Group exercise: Building AppleBank, creativity the Steve Jobs way

14:30 – 15:00

Tea/Coffee Break

15:00 – 16:30

Tactics and strategies to win digital transition

  • Toyota model: What banks can learn from the automotive industry?
  • Ambidextrous organisation: Is Silicon Valley two steps ahead?
  • TRIZ: Digital convergence in practice?
  • Case studies: Citibank from USA, Barclays from UK
  • Group exercise: The Innovation Committee Simulation

16:45 – 17:00

Summary and Evaluation

  • Concepts: What is digital? How to win? What to overcome?
  • Next steps: Resources, to-dos, tools, trends


End of Workshop

* Please note that this is a working agenda and topics and speakers will be updated frequently. 

For more information, please contact
Melissa Ballesteros, Program Manager


The Future of Finance, Vietnam 2017 - Agenda
Thursday,  12 January 2017

08:00 – 09:00


09:00 - 10:30

Welcome Notes
Foo Boon Ping, Managing Editor, The Asian Banker
Phillipe Paillart, Former Vice Chairman and CEO DBS Bank

Welcome Address
Nguyen Toan Thang, Secretary General, Vietnam Banks Association

"Innovation: Storming Norming and Transforming"
Keynote presentation by Steve Monaghan, Chief Investment and Innovation Officer, Gen.Life

Leadership dialogue - Outlook for the Vietnam financial services industry

  • Current trends and developments
  • Open markets – Chances and opportunities
  • How new business models for peer-to-peer lending, socialised payments, automated investing and fintechs are rising to take the market share?
  • Financial inclusion, where are we now?

Speakers/Panelists include:
Kalidas Ghose, Deputy CEO, Director of Retail Banking and Consumer Finance, Vietnam Prosperity Bank
Nguyen Manh Tuong, Executive Vice President, MoMo

Session chaired by Foo Boon Ping, Managing Editor, The Asian Banker

10:30 – 11:00

Tea/ Coffee Break

11:00 – 12:15

Digitisation as a game changer in the retail banking industry

  • How far are Vietnamese banks along on the way to become digital enterprises?
  • Restructuring business models: Multi channel, socially engaging, and competitive
  • Should banks listen more to their data and analytics departments?
  • Social marketing, Facebook and ApplePay and instant payments

Invited Speakers/Panelists:
Sriram Srinivasan, former Head, Digital Platforms and Channel Operations, APAC, HSBC 
Dinh Van Chien
, Deputy CEO- Head of Retail Banking, TienPhong Bank 
Sandeep Deobhakta, Head of Retail Banking, VP Bank
Kumar Vaibhav, VP and Head, Asia Pacific, CRMNext

Session chaired by Upshi Ghosh, Senior Research Manager, The Asian Banker

12:15 – 13:15


13:15 – 14:00

Omni-channel environment in support of digital banking

  • The creation of a robust, safe and transparent system for digital transactions
  • Challenges in the search for a sustainable digital transformation model
  • Integrating customer-oriented functions with back-office processes
  • Challenges in getting a holistic view through omni-channel - Managing data streams from different channels

Invited Speakers/Panelists:
David Gyori, CEO, Banking Reports London LTD

Session chaired by Alex Medana, CEO, FinFabrik

14:00 – 15:00

IT architecture for a competitive digital bank

  • Best practise cases of core banking transformation
  • Innovative branch models
  • Application programming interfaces (APIs) and new collaborative business models

Invited Speakers/Panelists: 
Tran Cong Quyn Lan
, Deputy CEO and Director, IT Centre, VietinBank 
Quang Le Anh, Head of Technology Strategy & Architecture Department, VIB

Session chaired by Foo Boon Ping, Managing Editor, The Asian Banker

15:00 – 15:30

Briefing on the Vietnam Awards Program 2016 & key trends - Retail and Technology

  • Awards programme: Process, methodology and scorecards
  • Overview of the Vietnamese retail banking market
  • Key findings from the awards programme
  • Best practices in Vietnam (based on submissions)

Presentation by Upshi Ghosh, Senior Research Manager, The Asian Banker

15:30 – 16:00

Tea/Coffee Break

16:00 – 17:00

Fintech Innovation Demos
Case studies from fintech players and bank internal innovation departments demonstrating outstanding creativity and potential in the market in the following areas:

  • Financial inclusion
  • P2P lending platforms
  • Banking through wearable technology
  • Online and mobile platform

Invited Speakers/Panelists:
Nguyen Ba Diep, Executive Vice Chairman, MoMo
Gaurav Mehta, Founder and CEO, Intelliasiasoft
Vu Viet Hung, Chairman and CEO, BankGo
Nguyen Huu Tuat, Co-Founder & CEO, mPOS

Session chaired by Alex Medana, CEO, FinFabrik


End of Conference

* Please note that this is a working agenda and topics and speakers will be updated frequently. 

For more information, please contact 
Melissa Ballesteros, Program Manager
Tel: (86) 10 5869 3492