Speakers

David M. Brear
Chief Thinker, Think Different Group

Brear is the Chief Thinker at Think Different Group Ltd, which focuses on coaching, advising and challenging influential decision leaders globally who are seeking to sustain market-leading and secure digital banking services. He is a FinTech strategist, speaker, scholar and writer. Previously, David headed the EMEA digital banking practice for Gartner across research, consulting and CEO advisory services, helping key banking clients put in place the right foundations and innovations to grow, expand, defend and run their markets and operations. Brear also held the position of lead user experience and designer at the digital centre for excellence at Lloyds Banking Group for 3 years. Brear has been consistently voted as one of the most influential people in financial technology and financial services being amongst the most recognised by banks and his peers.
Daniel Gusev
Managing Partner, Digital Space Ventures

Gusev is a seasoned entrepreneur in financial services innovation space, starting and chairing several successful labs and design-driven project offices in leading banks of Russia. Gusev advises aspiring companies and established banks in Europe and the UK, he is also an avid blogger on financial, economic and behavioral matters of human society. His professional interests lie in behavioral spending control, payments and remittances. He is also a managing partner in a London-based venture fund Digital Space.
Jason Chu
Chairman, Asia Pacific Customer Service Consortium

Chu is the Founding Chairman of Asia Pacific Customer Service Consortium (APCSC), the judging panel and organizing committee of the Customer Relationship Excellence Awards. Chu collaborates with industry experts and major university researchers to consult and research on key aspects of Customer Satisfaction and Loyalty. Several innovative customer service research lead by him includes eSurvey on Internet Banking, Securities and Travel Services, Best-in-Class (BIC) CRM Contact Center Benchmarking in Asia Pacific, Customer Satisfaction and Aspiration Survey and other international standards in Asia, Australia and the United States.
Caroline Ada
Country Manager, Hong Kong and Macau, Visa

Ada is responsible for building Visa’s brand and businesses as well as overseeing strategic development in Hong Kong and Macau. She joined Visa as Country Manager in New Zealand and South Pacific in 2012. During her tenure, she led the strategy and successful rollout of Visa payWave across critical merchant segments including the utilization of Visanet assets. Ada has also led the market on a number of important industry initiatives including Visa’s blueprint for the ‘Future of Digital Payments’. Ada has a wealth of payments industry experience, having previously held the position of Regional General Manager and Head of Transaction and Savings Products at Suncorp Bank in Brisbane and gained extensive experience in frontline sales and services where she has held positions as Loyalty Manager at Westpac Australia.
Aidil Zulkifli
CEO & Co-founder, UangTeman

Zulkifli is the CEO and co-founder of UangTeman.com, the first online short-term loan service provider in Indonesia whom targets small, short-term loans for individuals. Before the founding of UangTeman, Zulkifli founded and built up Kreditaja.com, a financial product comparison portal. Prior to the founding of UangTeman, Aidil worked as a commercial lawyer at Duane Morris & Selvam LLP. His first fintech startup, KreditAja.com and LoanGarage.com, was acquired by Moneysmart.sg in late 2014 He is also an active advisor for early start-ups and a volunteer legal counsel at the Cat Welfare Society of Singapore.
Alex Medana
Risk & Compliance Expert, Start-Up Advisor & Investor

With 17 years of relevant experience in the securities industry, Medana has held a number of key management roles in global tier 1 financial institutions in operations across various asset classes, client segments, business lines and locations particularly in post-trade. His front-to-back knowledge of regulations, inner workings of banks, brokers and buy sides with his uncanny drive for simplification through a lean methodology approach is a great asset to take start-ups from concept to market. He is currently developing ecosystems on the blockchain to improve risk and controls whilst cutting costs and generating revenue.
David Brearley
Head of Consultant, Silverlake

David Brearley is currently working with Silverlake, on the development of innovative software architectures to enable banks to compete in the Digital Economy. Brearley has spent 45 years in consulting and senior management positions in financial services world-wide, including 18 years as a CIO. In 1988 he was appointed the first Group Head (CIO) of Standard Chartered Bank. In the last fifteen years, David has focused on practice areas of Business Transformation, IT Strategy and Enterprise Architecture working particularly with large local bank CEOs, COOs and CIOs in Malaysia, Singapore and Thailand. He has also worked on the early stage development of software businesses in search, middleware and omni-channel services.

Philippe Paillart
Former Vice Chairman, CEO of DBS

Philippe Paillart was formerly vice chairman and CEO of DBS Bank and a pioneer in the retail banking industry in the Asia Pacific region, having served at senior management levels at Standard Chartered Bank and Citibank. Prior to his appointment with DBS, Paillart was Chairman, President and CEO of Ford Motor Credit Company, and President of Ford Financial Services Group.

 

Varun Sabhlok
Regional Audit Director, Citibank Global Consumer Banking Division (Asia Pacific) and current director, AVS Asia Ventures

Sabhlok is an expert in relationship management, financial management, and risk management in financial services industries. Mr. Sabhlok's experience has been honed over 11 years as South Asia regional audit director with Citibank in its global consumer banking division in Asia, country credit director in Thailand, and as CFO of the Singapore business.

 

Wilson Chia
Advisor, The Excellence in Retail Financial Services Advisory Council

Wilson Chia is a highly seasoned banker with over 30 years of experience in the financial services industry. Most recently, he was the Regional Head of Consumer Banking for South East Asia with Standard Chartered Bank. Wilson joined Standard Chartered in a number of senior positions in Cards, Marketing & Sales, Distribution, Product Management, SME and Premier Banking. He was appointed as Country Head, Consumer Banking, Singapore in 1997. In 2004, he was awarded the Best Retail Banker of the Year 2003 by The Asian Banker.

 

Gai McGrath
Member of the Council, State Library of New South Wales

McGrath is currently one of the council members for the State Library of New South Wales. With a career spanning three decades, McGrath has been a senior executive in the financial services sector, a senior risk and governance professional and lawyer. McGrath spent 12 years with the Westpac Group, where most recently, she was general manager, retail banking for Westpac’s retail business. McGrath previously held the positions at BT Financial Group where she was general manager for customer service and general manager for risk solutions.

 



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