Thursday, 10th October 2013, Mulia Senayan, Jakarta, Indonesia
The Asian Banker is organizing a very important dialogue for decision makers and influencers to discuss issues that are shaping the Indonesia’s retail banking today. The Asian Banker’s Indonesian Heads of Retail Banking Dialogue is designed as a urgent conversation between key players in the Indonesian retail banking industry to closely review changes to the banking landscape and discuss issues that the financial institutions are facing in the industry today.
Some of the content we wish to share during the short luncheon roundtable will include:
• GAP analysis on performance of Indonesian banks relative to their peers and also best practise player points to the following areas that need to be worked on:
Ethical commitment to customer
Process and technology
• We specially want to discuss the status of the current developments on: