Excellence in Retail Financial Services

The Excellence in Retail Financial Services Convention comprises of the following components: Excellence in Retail Financial Services Awards, Excellence in Retail Financial Services conference and workshops, and Innovation Study Tours of the host city.

Addressing the issues in the financial services landscape

The Excellence in Retail Financial Services conference brings together global thought leaders and senior industry practitioners from Asia, the Middle East and Africa to discuss the roadmap in the financial services landscape on top of the other current and impending challenges and opportunities the industry is facing.

It is an essential gathering - rotated between the major cities in the region annually - for key players within the retail financial services ecosystem such as C-suites, senior executives as well as senior regulators and banking professionals, incubators, non-traditional players, startups, innovators, and more. The discussions at the conference will always focus on current themes that are reshaping the competitive landscape for financial institutions in Asia.

Identifying and honoring best practices from around the globe

Every year, the Excellence in Retail Financial Services Programme assesses more than 140 banks across more than 30 countries to quantify and analyse the progress the industry has made and to celebrate the achievements of institutions, businesses and individuals who have played a pivotal role in taking the industry forward. The awards programme has a long history of rigorous assessment and transparency, which includes the work of an eminent panel of advisors who control, supervise and complement the work of Asian Banker Research.

Experiencing innovations at your doorstep 

The Excellence in Retail Financial Services Convention is usually held in conjunction with an innovation study tour of the host city. Ranging from two to four days, this tour is a highly unique opportunity to visit and have hands-on experience of the innovations taking place in the region.

Past Excellence

Excellence 2021
03 June 2021, Virtual Meet

Excellence 2020
25 August 2020, Virtual Meet
Excellence 2019
20-21 March 2019, Dubai UAE
Excellence 2018
22 March 2018, Kuala Lumpur
Excellence 2017
17 March 2017, Tokyo, Japan
Excellence 2016
16 March 2016, Hong Kong
Excellence 2015
19 March 2015, Capella, Singapore
Excellence 2014
2-3 April 2014, Sydney, Australia
Excellence 2013
20-21 March 2012, Seoul, South Korea
Excellence 2012
23 March 2012, Marina Bay Sands, Singapore
Excellence 2011
11 March 2011, Shangri-la Kuala Lumpur, Malaysia

Past Excellence Event