More than 20 top executives from regulators, leading local and regional retail banks in Singapore are being handpicked to attend this unique event, with about 10-20 of their supporting executives participating as observers. It will be a small but high-level closed-door dialogue. The roundtable dialogue will include the senior decision makers from technology, business development, operations and strategy and planning with their supporting executives.

Singapore Retail Payments and Technology Dialogue
08:30 – 09:00 Registration
09:00 – 10:00 Welcome Note:
by Emmanuel Daniel, chairman, The Asian Banker

Opening Remarks 1:
The future of mobile banking and payments - headwinds and headways
by Tony Chew, director (specialist advisor), Monetary Authority of Singapore

Opening Remarks 2:
An update on the current developments in the ASEAN payments network
by Benjamin P. Castillo, chairman, APN and president and CEO, MegaLink
10:00 – 11:30 Revisiting innovation in payments & future landscape in Singapore

Key issues for discussion:
  • Understanding the pain points in payments business & how to handle them?
  • Emerging technologies & new players in payments with less loyal customers; which way is the industry heading to?
  • Integrating the three areas: payments, banking and commerce
  • Need for an efficient payment infrastructure due to rising share of e-commerce in total retail sales
  • How the rise of NFC enabled system will shake up the market?
  • Rapid developments in P2P based applications and products confronting traditional banks with major challenges
  • Creating a foundation that is sustainable and flexible enough to accommodate business developments today and in the future
  • Who will win the mobile wallet share race?
  • Implementing m-payments services via partnerships, alliances, and joint-ventures: Which is a better option and why?
  • Vulnerabilities associated with different payment platforms and ways institutions are working to protect customers
  • Implementing G3 immediate payments solutions: a reliable solution to minimize settlement risk in low value payments?
  • Stimulating cross-border payments & innovation through greater standardisation of payment technologies and interoperability via legal framework
  • Ensuring privacy and security of user as well as service provider in mobile payments
  • Outsourcing of certain business units to gain competitive advantage whilst remaining complaint and cost effective
  • Outsourcing risks involving payment vendors and the need for due diligence before outsourcing payment operations and services

*Please note that the attendees are in various stages of invitation and confirmation. Updated list of participants will be provided as these are available.

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