The conference is designed for:

This will be a high-level dialogue between West Africa’s retail bankers and their peers from other regions. We expect about 25 senior executives (CEOs, CIOs, Executive Directors, General Managers, Heads of Retail Banking etc.) from West Africa and other regions retail banking and payments industries, along with 30-50 supporting executives participating as observers. Each of the roundtable dialogues will see senior decision makers from retail, technology, innovation, operations, strategy and planning.

Participating banks include:

• From Nigeria – Access Bank, Citibank, Diamond Bank, Ecobank, Enterprise Bank, FCMB, Fidelity Bank, First Bank, Guaranty Trust Bank, Heritage bank, Mainstream Bank, Keystone Bank, Skye Bank, Stanbic IBTC, Standard Chartered, Sterling Bank, UBA, Union Bank, Unity Bank, Wema Bank, Zenith Bank and more
• From Ghana – Barclays Bank, Ecobank, First Atlantic bank, Ghana Commercial Bank, GTbank, Unibank, Stanbic Bank, Zenith Bank and more

Participants are also expected from Togo, Ivory Coast and other West African countries.

Target Audience
Digiatal Banking: Operative, Tactical and Strategic best practices

Top management and mid management of banks and other financial services providers.

Primary functional areas of focus:

• Retail banking
• IT
• Channels (digital and traditional including branch)
• Marketing
• Lending
• Product development
• SME
• Private banking and wealth management
• Corporate banking
• Payments
• Communication
• Sales