Agenda

Indonesia International Banking Convention 2015 Agenda
27 August 2015, Jakarta, Indonesia
08:30 – 09:00	Registration
09:00 – 10:30	Welcome note Irwan M. Habsjah, Board of Foreign Affairs, PERBANAS Opening keynote Sumedh Deorukhkar, Senior Economist, BBVA Keynote address Zulkifli Zaini, Chairman, Indonesian Bankers Association (IBI) Indonesian Banking Outlook with presentation on key trends in Indonesia's retail banking landscape and leadership dialogue chaired by Foo Boon Ping, Managing Editor, The Asian Banker.
10:30 – 11:00	Morning Break
11:00 – 12:30	Omni-channel environment in support of digital banking With the world’s highest growth rates in user-base of digital channels, Indonesian banks needs to push for more innovation in their channel development The creation of a robust, safe and transparent system for digital transactions Challenges in the search for a sustainable digital transformation model Aligning rising customer expectations with regulatory conditions and corporate strategy Integrating customer-oriented functions with back-office processes Challenges in getting a holistic view through omni-channel Keeping abreast with new channels and tools in mitigating fraud Speakers & Panelist Donny Prasetya, EVP, eChannel & Digital Business Head, Bank Commonwealth I. G. Ngurah Asthika Dhamasatya, Head of Mobile Banking, Bank Danamon Sai Kumar Jayanty, Lead Product Manager, Infosys Finacle David Brearley, Head of Consultant, Silverlake Chaired by Neeti Aggarwal, Senior Research Manager, The Asian Banker
12:30 – 13:30	Luncheon
13:30 – 14:30	Driving customer-centricity through data and analytics Gaining better costumer insights to make better decisions Aligning data streams to deliver a more unified service and achieve a seamless integration of digital solutions Effective product bundling and cross-selling Maximising customer loyalty and after-sales strategy Designing the right KPIs and assessing ROI in data and channels accurately Speakers & Panelist Melati Salim, Head Branch and Branchless Banking,CIMB Niaga Endra Halim, IT Chief Manager, Bank Central Asia Ian St-Maurice, Principal, AT Kearney Aidil Zulkifli, CEO & Co-founder, UangTeman.com Chaired by Neeti Aggarwal, Senior Research Manager, The Asian Banker
14:30 – 15:30	The next step in retail payments for Indonesia Well in to the development of a secure, efficient and robust electronic payment system, local banks have already looked beyond retail channels to expand their reach What are the next game changing innovations for payment services in Indonesia? Creating a secured payments platform Challenges in integrating e-commerce and e-money Designing the revenue model for payments Issues in privacy and security of users Speakers & Panelist Andrian Saputra, SVP, Mobile Banking, Bank Commonwealth Dai-Kyu Kim, CEO, Hawala-Tech Payments Ery Punta, AVP Business Innovation, PT. Telekomunikasi Indonesia, Tbk. Chaired by Andreas Klimsa, Associate Director, The Asian Banker
15:30 – 16:00	Afternoon Break
16:00 – 17:00	Islamic Finance & Banking in Indonesia Syariah banking or Islamic finance is a large untapped potential in Indonesia, a country where about 13 percent of the total global Muslim population live. In early 2014 Islamic banks in Indonesia only held 4.9 percent of the country’s total banking assets. Indonesia’s Financial Services Authority (OJK) have decide to launch a five-year roadmap in a move to boost syariah banking. Formulating an effective Syariah strategy Approaching this segment of the market Regulatory support and clear governance for Islamic banking How innovation will assist in the transition of the industry to more sharia compliant Speakers & Panelist Mohammad Shodiq, Shariah & Micro Banking Academy Head, CIMB Niaga Meitra Ninanda Sari, former Corporate Secretary, Bank Muamalat Chaired by Foo Boon Ping, Managing Editor, The Asian Banker