Maintaining sustainable growth in a highly competitive market
Retail banking in Thailand has enjoyed rapid growth over the past year as banks began to shift their strategies to diversify and making inroads into the retail market segments. With more and more competition entering the market both from the banks and non banks in terms of product offerings and delivery channels, the retail banking business in Thailand promises to be an intense one.
A considerable amount of investment has been made to revolutionize network channel, operational process, and risk management system in order to reduce the operational cost and service delivery time, and to manage risks more effectively. Great expansion of delivery channels, ATM’s and the rapid penetration of e-banking also social media has significantly changed the retail banking landscape.
The push for modernization has also happened in the back end of the organization with operational process and risk management system becoming the backbone in automating application process, credit approval process, credit scoring models and credit information system.
The challenge for all will be in how to provide a balanced framework between risk management and innovation in the industry.
The Asian Banker will be bringing discussions on transformational issues that are shaping Thailand’s retail banking industry. The sessions will be rich in content and interactive, represented by international and local experts in their respected fields.
Key working sessions and dialogues