The programme is designed for:
- Senior executives and business decision-makers from retail banking, cards & payments, customer relationship management (CRM), data and analytics, risk management, consumer credit, technology and operations
- Senior executives in technology, operations, data and analytics & digital banking
- Heads of tactical divisions such as profitability systems, customer service improvement, product innovation and other initiatives within banks that take a holistic view of technology
- Heads and senior executives involved in developing multi-channel distribution capabilities.
- Providers of alternative financial services: start-ups, financial technology, P2P platforms