Small businesses are the veins and arteries of the economy. Millions of imaginative, hardworking and self-motivated individuals respond creatively to the demands of the economy in the respective countries theycome from.
The financial services industry’s ability to serve the small business world is crucial to ensuring the continued success of any economy. But serving the community requires considerable and specific skills, as well as an instinct for this business. It also requires an understanding of how technology and innovation can be used to respond to the demands of a fierce and competitive market.
Where banks are failing small businesses today, new forms of financing support are coming in to take the place of traditional players. More important than selling credit, banks have to learn how to sell a sense of community and mutual support.
Leading financial institution sacross the world are in the process of redesigning their ability to support the development of small businesses in their respective countries. A successful small business banking infrastructure can make a very big difference. The needs of small businesses in developing countries are different from those in the developed ones. The size of these businesses in developing countries tends to be smaller but more complex, and the range of industries represented is wider. The legal infrastructure and the financial information available on small businesses may also be more rudimentary.
This training is a premier event designed to address all of the above areas of concerns, specifically designed for banks and other financial service providers that are serious about succeeding with this customer base.
Delegates attending this two-day workshop will gain complimentary access to the Future of Finance West Africa 2019 conference– Bringing together key decision makers from financial institutions and new market players to discuss the most current trends from the industry in West Africa.
International Credit & Risk Management Specialist
Development Banking Consultant.
For more than 20 years, Andrew has been creating and presenting seminars in the Asia-Pacific, Middle East and African markets. He has also undertaken development banking assignments for organisations including CDC, AFDB, ADB, IFC, OFID and DBSA (South Africa). He has written credit manuals, upgraded credit processes, undertaken SME development, privatisation and problem loan management assignments in a wide range of countries and is regarded as a leading expert in problem loan management in emerging markets. His experience in these fields has been gained by working in more than 30 countries in the Asia-Pacific and MENA regions, and across Africa.He is also the author of three professional texts and numerous articles in professional journals.
Workshop Day 1Wednesday, 24 April 2019 |
|
|
08:00 |
Registration |
|
09:00 |
Welcome, introductions and outlining of key understandings about the industry
|
|
10:00 |
Tea/Coffee break |
|
10:30 |
Understanding the stages of business life and evaluating the associated risk in the operating cycle
|
|
11:30 |
Product innovation & using the right marketing strategies
|
|
13:00 |
Luncheon |
|
14:00 |
Onboarding of SME clients
|
|
15:30 |
Tea/Coffee break |
|
16:00 |
Embracing financial technology innovation in serving small business customers In this session, we will examine the rise of financial technology companies and the availability of a whole range of blockchain based solutions for small businesses are becoming increasingly dependent on. Which of these can banks do well to plug into? We will also look at how banks can integrate source information from the small business customers using these channels.
|
|
17:00 |
Feedback and Concluding Remarks |
*Please note that this is a working agenda and topics and speakers are subject to change.
For more details, please contact:
Anna Farell Roca
Programme Manager
afarell@theasianbanker.com
Tel: (+86) 10 58694642