Speakers
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Daniel Gusev Managing Partner, Digital Space Ventures Gusev is a seasoned entrepreneur in financial services innovation space, starting and chairing several successful labs and design-driven project offices in leading banks of Russia. Gusev advises aspiring companies and established banks in Europe and the UK, he is also an avid blogger on financial, economic and behavioral matters of human society. His professional interests lie in behavioral spending control, payments and remittances. He is also a managing partner in a London-based venture fund Digital Space. |
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Jason Chu Chairman, Asia Pacific Customer Service Consortium Chu is the Founding Chairman of Asia Pacific Customer Service Consortium (APCSC), the judging panel and organizing committee of the Customer Relationship Excellence Awards. Chu collaborates with industry experts and major university researchers to consult and research on key aspects of Customer Satisfaction and Loyalty. Several innovative customer service research lead by him includes eSurvey on Internet Banking, Securities and Travel Services, Best-in-Class (BIC) CRM Contact Center Benchmarking in Asia Pacific, Customer Satisfaction and Aspiration Survey and other international standards in Asia, Australia and the United States. |
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Caroline Ada Country Manager, Hong Kong and Macau, Visa Ada is responsible for building Visa’s brand and businesses as well as overseeing strategic development in Hong Kong and Macau. She joined Visa as Country Manager in New Zealand and South Pacific in 2012. During her tenure, she led the strategy and successful rollout of Visa payWave across critical merchant segments including the utilization of Visanet assets. Ada has also led the market on a number of important industry initiatives including Visa’s blueprint for the ‘Future of Digital Payments’. Ada has a wealth of payments industry experience, having previously held the position of Regional General Manager and Head of Transaction and Savings Products at Suncorp Bank in Brisbane and gained extensive experience in frontline sales and services where she has held positions as Loyalty Manager at Westpac Australia. |
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Aidil Zulkifli CEO & Co-founder, UangTeman Zulkifli is the CEO and co-founder of UangTeman.com, the first online short-term loan service provider in Indonesia whom targets small, short-term loans for individuals. Before the founding of UangTeman, Zulkifli founded and built up Kreditaja.com, a financial product comparison portal. Prior to the founding of UangTeman, Aidil worked as a commercial lawyer at Duane Morris & Selvam LLP. His first fintech startup, KreditAja.com and LoanGarage.com, was acquired by Moneysmart.sg in late 2014 He is also an active advisor for early start-ups and a volunteer legal counsel at the Cat Welfare Society of Singapore. |
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David Brearley Head of Consultant, Silverlake David Brearley is currently working with Silverlake, on the development of innovative software architectures to enable banks to compete in the Digital Economy. Brearley has spent 45 years in consulting and senior management positions in financial services world-wide, including 18 years as a CIO. In 1988 he was appointed the first Group Head (CIO) of Standard Chartered Bank. In the last fifteen years, David has focused on practice areas of Business Transformation, IT Strategy and Enterprise Architecture working particularly with large local bank CEOs, COOs and CIOs in Malaysia, Singapore and Thailand. He has also worked on the early stage development of software businesses in search, middleware and omni-channel services. |
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Alex Medana Risk & Compliance Expert, Start-Up Advisor & Investor With 17 years of relevant experience in the securities industry, Medana has held a number of key management roles in global tier 1 financial institutions in operations across various asset classes, client segments, business lines and locations particularly in post-trade. His front-to-back knowledge of regulations, inner workings of banks, brokers and buy sides with his uncanny drive for simplification through a lean methodology approach is a great asset to take start-ups from concept to market. He is currently developing ecosystems on the blockchain to improve risk and controls whilst cutting costs and generating revenue. |
