Leadership in the digital economy

Our world is shifting. We are seeing new concepts of money and finance like never before. Financial services today are still rapidly evolving as new trends and business models continue to shape and redefine the future of finance. Customers today have never been more exposed to the myriad of options available to them, putting more pressure on businesses to provide unique relevant and seamless solutions to users.

China, being at the center of therevolution, continues to amaze us with its groundbreaking innovations, spearheaded by several top unicorns in the country such as Ant Financial and Tencent. Elsewhere in the world, new market players are maturing alongside traditional players and several cutting-edge financial services have emerged. This is the age of decentralised ledgers, personalized finance, and financial inclusion. What doesthe road ahead look like?

Join us at the Leadership in the digital economy conference to find out, as we showcase current best practices and discuss the crucial elements to embark on the net revolution

Key focus areas:


Disruptors at the forefront of revolution


Digital payments revolution


The innovations in regulation


The future of blockchain


Artificial intelligence and cloud


Neo banks and alternative models

Leadership in Digital Conference - Day 1 - Thursday, 24 May 2018


Registration and Morning Networking


Welcome & opening keynotes

Opening remarks
Chen Jining
, Mayor of Beijing

International opening keynote
Sir Tim Berners-Lee, Inventor of the World Wide Web

Leadership dialogue: The shift of global finance
From the fast growing interest in blockchain and new technologies to the plausible decline of the dollar as the world's reserve currency, the international financial system is experiencing a profound transformation. The speakers will be joined by a forward-looking panel to discuss, how should policy-makers and business leaders prepare for the shift of global finance?

Chaired by Emmanuel Daniel, Chairman & co-chaired by Gordian Gaeta, International Resource Director, The Asian Banker


Networking break


Disruptors at the forefront of revolution
We hear many inspiring stories from emerging financial players on their journeys to incorporate financial services as part of people’s everyday lives. In this session, these players will touch upon the convergence of finance and social lives and what their organizations are doing to achieve this.

11:30 – 12:00
Alain Falys, Chairman, Yoyo Wallet

Chaired by Tom Groenfeldt, Writer, Forbes


Planning the right digital journey for your organization
A lot of industry players are joining the digital bandwagon, but going digital takes a lot more than what is currently being implemented by banks and their partners. The session looks at the underlying technological framework that is a must for financial institutions to succeed. 

  • What does it take to fully embrace digital transformations?
  • How can we increase our customer value proposition using the right platforms and tools?

Speakers/panellists include:

  • Derek White, Global Head of Customer and Client Solutions, BBVA
  • David Brearley, Head of Consulting, Silverlake Group




Where finance meets technology
Due to the need to fill financing gaps and improve process inefficiencies, financial technology has taken great strides. This session takes a closer look at some of the technology-based models that have reshaped the industry.

  • Neo and challenger banks: A closer look at the alternative models of banking
  • What are they doing differently from the incumbent banks
  • Challenges in adoption and mindset

Speakers/panellists include:

  • Ben Chisel, Chief Product Officer, Starling Bank
  • Jakub Zakrzewski, Head of Global Expansion, Revolut


Tapping into the mass-affluent: The rise of robo-advising and online wealth management platforms
Robo-advisors lower the entry point for investors and make financial advisory available to the mass affluent. These platforms are intended to help investors make portfolio decisions, but just to what extent these platforms will disrupt the wealth management industry remains highly debated.

  • Ned Phillips, Founder and CEO, Bambu   


The digital payments revolution
Making purchases, from buying a cup of coffee to a high-ticket item, can be done with a scan, click or swipe. We invite a panel of industry insiders to share their insights on the next frontier of the instant payments industry.

  • No wallet? No problem: Internet of Things (IoT), e-wallets, and wearables
  • Global peer-to-peer payments and transfers
  • The future of plastic: What to expect in the cards space?

  • Alain Falys, Chairman, Yoyo Wallet


Networking break


Closing keynote

In technology we trust? - Technology is reshaping what we believe
The rapid speed of technological change is dismantling traditional institutions and mechanisms for governance. Be it automation, privacy or misinformation, technology can feed our deepest fears or embody our greatest hopes. What tools can help leaders accelerate their response time, while ensuring the process remains inclusive and trustworthy of all of society?How do leaders deal with the difficult challenge of cultural resistance during digital transformation? Can leaders win the public trust needed to create a shared future?


Close of conference day one

Leadership in Digital Conference - Day 2 - Friday, 25 May 2018


Registration and Morning Networking


Fireside chat: The road towards financial inclusion
The range of choices available to get a loan or transfer money, or pay the bills has expanded tremendously with the wave of new players in the market. This session looks at how some of these winners in the industry managed to revolutionise financial services and contribute to a more financially inclusive society.

  • Ghela Boskovich, Advisory Board Member, Financial Inclusion Institute


Blockchain – What’s next?
Financial institutions are increasingly investing and learning about the new technology, and seeing different ways of how blockchain can be applied to solve some of the challenges they face.

  • How will the application layers evolve?
  • Current use cases of blockchain for finance and what is the industry learning from them
  • Where is the technology heading to? What are the different ways to configure the technology into the systems?

Speakers/panellists include:

  • Pauline Houl, General Secretary, Swiss Chamber of Commerce in China
  • David Gyori, CEO, Banking Reports


Personalising the cloud and strategies for continual transformation
Financial service providers seek ways to make their business models leaner with lower overheads. Many have shifted to banking on the fog to take full advantage of the digital economy. What can the banks learn from Amazon?


Networking break


Achieving better collaboration between regulators and innovators
More and more regulators are joining the bandwagon and creating sandboxes to encourage innovation. Whilst there are still lots of barriers in regulating financial services, we have definitely seen regulators being more actively involved in defining the boundaries in which financial services are being reinvented.

  • What are the challenges in regulating finance in a highly digital, connected world?
  • Putting in place the right framework for new, non-banking players
  • How can regulation encourage innovation and at the same time maintain security?
  • What is needed to facilitate greater standardization?


  • Kartik B. Arteya, Executive Vice President, United States Federal Reserve Bank of Richmond



From virtual to reality - The arrival of personalised, optimised financial services
Many industries have been using big data, advance analytics and machine learning (AAML), and artificial intelligence (AI) to create on-demand-predictive, hyper-personalised, and dynamic services. In this session we take a look at how this phenomenon applies to the world of finance.

  • AI, digital identity, behavioural insights and the personalisation of services
  • Always at your service: Chatbots and the optimisation of predictive services
  • Strategies for data bias prevention in a world of data driven decision making and safeguarding the digital identities


Creating the defining edge in customer experience
In the age of millennials, your customer experience strategy has never been more crucial in creating a difference and establishing unique design thinking models that will win customers over your competitors.

  • Meeting customer needs and knowing customer desires before the customers themselves
  • Understanding the right marketing strategies in the current digital era
  • How do we brand our business and products and create an edge over the myriad of options available to customers?

Speakers/panellists include:

  • Reynold D’Silva, APAC Head of Brands and Marketing, Facebook
  • Rani Sweis, Creative Director, Attic Salt
  • Jacqueline Thng, Partner, Prophet
15:30 Networking break

Closing keynote

The future we’re building as a global economy
Without a doubt, 2017 has been a rocky year for financial services; with political upheavals, economic uncertainty and planning for numerous regulatory changes coming into effect in 2018. While political events will continue impacting financial services, including Brexit negotiations, digitalisation and data will dominate alongside Robotic Process Automation and Blockchain, making larger waves in the sector and paving the way for uncapped growth and innovation.

  • A data future
  • The rise of robots
  • The reality of blockchain
  • Simplifying digitalisation
  • Banking regulations
  • Fintech collaboration


Close of conference day two

Featured keynote speakers from 2017

  Featured speakers from 2017


Who will attend?

The programme is designed for decision makers and senior professionals from the following areas of specialty

  • Management, operations, technology, innovation, digital channels and payments
  • Financial technology start-ups, blockchain companies, internet finance companies and other non-bank players
  • Banking, insurance and wealth industry professionals who wants to understand key ideas that are making an impact in the current financial world

Agenda and speaking opportunities:

Hafezah Saleh

(+65) 6236 6506


Please submit the required information in order to reserve your seat in The Future of Finance Summit.

We will contact you shortly with the registration confirmation and more exciting details!