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The Asian Banker is pleased to present a series of workshops during The Future of Finance Summit 2018, which will create and inspire leaders from all over the world. The Asian Banker Academia will provide a course completion certificate for each attendee.

08:00

Registration

09:00

Fundamentals of AI
AI is a field that has a long history but is still constantly and actively growing and changing. During this session you’ll learn:

  • Artificial intelligence for everyone – Past and present
  • Definitions: AI, machine learning (including deep learning, reinforcement learning), data analytics, customer science, etc.
  • Present-day usage
  • AI within the corporate context
  • Significance and urgency: Why now, and why you?

10:30

Coffee/Tea break

11:00

AI in the industry – Practical applications and benchmark leaders

  • A selection of practical applications
  • Statistics, uncertainty and graphical models 
  • Strategic approaches: Commissioning versus procurement (build or buy?)
  • AI maturity models and the enabling preconditions within your organisation to use AI well by looking at data, skills, tools, metrics, and others

12:30

Luncheon

13:30

Assessing raw data in your organisation to be used for AI projects

  • What data assets do you have, where does it live, who owns those systems, where are the gaps, and how could you fill them by (e.g. buying data or installing sensors)?
  • What skills do you have access to from your part of the business, and what might be lacking?
  • What tools do you use, what is missing and what other options are there?

14:30

Selection of projects and assessment for AI use

  • Overview of the four key criteria for successful project selection and how to assess them
  • Group exercise: Create a project longlist (often categorised broadly within marketing, operational efficiency, operational effectiveness, and commercial optimisation)
  • Scoring longlist against key criteria and group discussion
15:30

Coffee/tea break

16:00

How to manage an AI project in your organisation

  • Similarities and differences
  • Project lifecycle and timescales
  • Project delivery methodology
  • Typical staffing profiles
  • Cost estimates for external suppliers (for data science as a service and for consulting)
  • Performance metrics
  • Operations and maintenance
  • Governance and risk management

17:00

End of workshop

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com

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Big data and cloud in finance

The vast proliferation of data and increasing technological complexities in cloud infrastructure continue to transform the way industries operate and compete. Over the last two years, 90 percent of the data in the world has been created, averaging to about 2.5 quintillion bytes of data on a daily basis.On top of that, just about every enterprise CIO has cloud migration and security in their top strategic mandates, and about 70% of organizations have at least one application in the cloud.

As more and more businesses realise the value cloud and data analytics provides to their success, they are clamouring for solutions that will let them harness the power of these technologies, while retaining control of their IT environments on-premises. As financial services trend towards big data and automation, human emotion and bias can be lessened, increasing accuracy of complexity of statistical techniques.

The Asian Banker is pleased to present a series of workshops during The Future of Finance Summit 2018, which will create and inspire leaders from all over the world. In this workshop, you’ll learn the role of big data in the financial sector, how to utilise and analyse data the right way in order to create a profitable growth for your institutions, the essential characteristics of cloud infrastructure and different service models needed when selecting a cloud service.

Delegates attending this one-day workshop will gain complimentary access to the two-day – Future of Finance Summit 2018 – the most influential annual forum that brings together a wide range of players – banks, internet finance companies, asset managers, insurance companies, investors and customers.

Workshop trainer:

Big data and cloud in finance

09:00

Introduction to cloud computing
Cloud computingallows hardware and software components (e.g., networks, servers, storage, applications, and services) to be rapidly provisioned and released with minimal management effort or service provider interaction. We will learn what really is “cloud” and the history behind this technology.

10:30

Coffee/Tea break

11:00

Essential characteristics when choosing a cloud service
One of the greatest benefits of the cloud lies in its agility. For many institutions,it is imperative to determine the correct cloud solution. We will learn in depth, what essential characteristics a cloud service must have and how to determine each one of them.

  • On-demand self-service
  • Broad network access
  • Resource pooling
  • Rapid elasticity
  • Measured services

12:30

Lunch

13:30

Cloud fundamental services models
Cloud service models describe how cloud services are available to clients. Every business has unique needs and meeting them all can be a tricky task. But the right cloud model can transform the way you do business. During this session we will learn the three fundamental service models and three basic deployment models.

  • Software as a service (SaaS)
  • Platform as a service (PaaS)
  • Infrastructure as a service (IaaS)
  • Private cloud
  • Public cloud
  • Hybrid cloud

14:15

Big data cloud service
Big data is one of the most important services offered by the cloud. We will learn the key characteristics of big data and the basic approaches to solving big data problems using cloud technologies:

  • Key sources of big data: People, organisations and sensors
  • V’s of big data: Volume, velocity, variety, veracity, valence, and value
  • Real-world big data problems and big data cloud services

15:00

Coffee/tea break

15:30

Accelerating innovation with cloud computing – Huawei
Leveraging the cloud makes innovation more affordable and attainable than ever before. Rather than investing significant capital into their own IT infrastructure, companies can spend more time innovating new products and less time purchasing and maintaining IT infrastructure. 

  • Next-generation cloud technologies
  • Scalable and performance compute, storage and network solutions
  • Solution employed to meet business needs

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com

Customer experience and branding in the digital economy

Nobody can say what the future holds, but you can be sure of one thing — there will be constant change at a rapid pace. Strategies that worked just a few years ago won’t work today or in the future. Mindsets must change. We must learn to learn. We must embrace ambiguity. And we must become comfortable with being uncomfortable.

Customer experience must be at the core of every financial institutions who wants to lead into the future. Innovation and creativity must happen both at the back-end and front-end of their institutions. Creating the relevant marketing strategies will not just increase the value of your brand but also improves your customer journeys.

In this workshop, you’ll learn the specifics of building a successful financial services institution in the digital age. By learning how to create a culture of innovation, a single client digital experience and launching a seamless customer experience strategy, you will help your institution stay ahead of the game.

Delegates attending this one-day workshop will gain complimentary access to the two-day – Future of Finance Summit 2018 – the most influential annual forum that brings together a wide range of players – banks, internet finance companies, asset managers, insurance companies, investors and customers.

Workshop trainer:

Customer experience and branding in the digital economy

09:00

Leading in the digital era
First seen through the lens of technology, then business, and now leadership, digital transformation has become global. It affects all aspects of society and each of us, yet it remains partially unexplored. We will discuss the main priorities to be successful in this rapidly changing landscape and real-life case studies from WeChat.

  • Redesign digital experience for consumer
  • Enhance data analytics capabilities
  • Automate core business processes
  • Finding ways to reduce operating costs
  • Increase investment in innovation
  • Improve components of security and authentication

10:30

Coffee/Tea break

11:00

Creating a culture of innovation within your organisation
Fostering an innovative environment in your organisation can be key to growing your business and developing opportunities in ways you have not yet even considered. We will learn how organisations can manage their team around innovation without sacrificing day to day activities.

  • Open communication between all company levels
  • Create a climate of ideas
  • Project promotion
  • Reward innovation – not success
  • Build a diverse team
  • Set objectives and track progress

12:30

Lunch

13:30

Creating a single digital client experience
Customer experience is an integral part of customer relationship management and the reason why it’s important is because a customer who has a positive experience with a business is more likely to become a repeat and loyal customer. We need to ask ourselves important questions such as: How is customer experience different from customer service? How important is customer experience? During this session we will discuss a strategy to a successful customer experience.

  • Create a clear customer experience vision
  • Understand who your customers are
  • Create an emotional connection with your customers
  • Capture customer’s feedback in real-time
  • Use a quality framework for development of your team
  • Act upon regular employee feedback
  • Measure ROI from delivering great customer experience
15:00

Coffee/tea break

15:30

Implementing a successful social media strategy
Social media is now a defining feature of the brand landscape for the financial services industry. If your organisation doesn’t have a social media strategy, you’re ceding territory to competitors that you may never get back. We will discuss the social media marketing solutions for financial services institutions.

  • Create connections
  • Promoting products
  • Tactical targeting
  • Connected channels
  • Apt advertising

17:00

End of workshop

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com

Upscale your digital payments strategy

The rapid growth of social networks and e-commerce platforms has transformed the way people communicate and transact around the world. Integrating digital payments into these growing networks and platforms has presented vast opportunities to drive economic opportunity, financial inclusion, transparency, security, and growth.

Over the past decade, China has become a leading global force in several areas of the digital economy. In mobile payments, the adoption among China’s internet users has grown rapidly, and most of these successes have been driven by two main players, Alipay and WeChat. These two companies are not oriously revolutionising the payment industry and leading China towards a cashless society.

In this workshop, you will learn how Chinese behemoths such as Ant Financial and Tencent have transformed the financial services industry not only in China but globally, and how financial institutions should follow the lead to a modern cashless society.

Delegates attending this one-day workshop will gain complimentary access to the two-day – Future of Finance Summit 2018 – the most influential annual forum that brings together a wide range of players – banks, internet finance companies, asset managers, insurance companies, investors and customers.

Workshop trainer:

Upscale your digital payments strategy

08:00

Registration

09:00

China’s cashless transformation  
China leads the world in digital payments. Buying goods and services using payment-enabled smartphones has caught on in China like nowhere else; the rate of adoption is dizzying in a country that even state media acknowledges is hurtling towards a cashless society. In this session we’ll learn the unique factors that have propelled China to the global forefront of cashless payments in just a few years—enabling Chinese Internet giants Alibaba and Tencent to revolutionize the way people shop and pay with their Alipay and WeChat Pay networks.

10:30

Coffee/Tea break

11:00

Innovators driving change – The strategies of Ant Financial and Tencent
Alibaba’s playbook of enabling payment for Chinese mobile users both domestically and globally caught the attention of everyone in the industry. Now Tencent, which entered the payments space some years after Ant did, is moving aggressively to close the gap. The combined approach of financial inclusion, a strong customer-first and mobile first philosophy, organic product development and an open, connected payments ecosystem has played a key role in both companies’ achieving massive consumer and merchant uptake in just a few short years. In this session we’ll gain insight into the go-to-market strategies of both players—both similarities and differences—and how you can apply them in your institution.

12:30

Lunch

13:30

Emerging payment technologies
From cash to plastic cards to mobile devices, payment systems around the world have evolved in lockstep with broad technology change—especially in the consumer-facing segment. China’s evolution to digital payments has been unique as most Chinese consumers have gone directly to smartphone-based payments from previously using only cash. In this session we’ll survey the key technologies that enable today’s digital payments in China including smart devices, augmented reality, QR codes, sensors, facial recognition and other biometrics, cloud computing, and machine learning. We’ll also take a look at some newer technologies that will continue reshaping the consumer payment experience in the near future—such as robotics and smart voice assistants. We’ll examine the advantages and challenges of deploying these technologies in terms of user experience, security, and cost efficiency.

15:00

Coffee/tea break

15:30

Developing a successful payments innovation strategy
Creating innovative payment products is hard. Unfortunately, 2017 was a race to the bottom for many startups and institutions were forced to reduce costs while layering in necessary compliance, security, and customer service functions. However, Chinese companies have overcome this hurdle. How can your institution build a solid payments innovation strategy? We will discuss all of the steps that Alibaba and Tencent have taken to become the leaders in this fast-growing market.

17:00

End of workshop

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com

08:00

Registration

09:00

Introduction to cloud infrastructure technologies
Cloud infrastructure refers to the hardware and software components (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. We will learn from what comprises the “cloud” and the basics of cloud infrastructure.

10:30

Coffee/Tea break

11:00

Essential characteristics when choosing a cloud service
One of the greatest benefits of the cloud lies in its agility. For many institutions is imperative determining the correct cloud solution. We will learn in depth, what are the essential characteristics a cloud service must have and how to determine each one of them.

  • On-demand self-service
  • Broad network access
  • Resource pooling
  • Rapid elasticity
  • Measured services

12:30

Luncheon

13:30

Cloud fundamental services models
Cloud service models describe how cloud services are available to clients. We will learn the three fundamental service models.

  • Software as a service (SaaS)
  • Platform as a service (PaaS)
  • Infrastructure as a service (IaaS)
  • Model comparison

14:30

Cloud deployment models
Every business has unique needs and meeting them all can be a tricky task. But the right cloud model can transform the way you do business. During this session we will review the three commonly used cloud deployment models.

  • Private cloud
  • Public cloud
  • A hybrid cloud
15:00

Coffee/tea break

15:30

Accelerating innovation with cloud computing – Huawei
Leveraging the cloud makes innovation more affordable and attainable than ever before. Rather than investing significant capital into their own IT infrastructure, companies can spend more time innovating new products and less time purchasing and maintaining IT infrastructure.

  • Next-generation cloud technologies
  • Scalable and performance compute, storage and network solutions
  • Solution employed to meet business needs

17:00

End of workshop

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com

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Investing in startups

The world is so much more convenient today than it was at the turn of the century. No need to leave the house to shop for groceries or step off the curb to hail a cab. There’s an app for that. Running out of paper towels? Place an Instacart order. Need a ride to the airport at 4am? Call an Uber. All these things have been created by startups and companies properly funding them.

For example, we have seen companies such as Google, Facebook, PayPal, and Amazon, which have launched as startups by collecting seed money, then moving to venture capital funding, and finally place their company as initial public offering and that’s when the original investors receive their fair share. However, investing in startups companies is a very risky business, but can be very rewarding if and when the investments do pay off. Therefore, reviewing the types of investments is crucial to making decisions, as well as getting to know the startups you are investing and their leaders.

In this workshop,you will understand the different types of investment, stages of startups, the risks and rewards that come with it, and the mindset behind the ecosystem.

Delegates attending this one-day workshop will gain complimentary access to the two-day – Future of Finance Summit 2018 – the most influential annual forum that brings together a wide range of players – banks, internet finance companies, asset managers, insurance companies, investors and customers.

Workshop trainer:

Investing in startups

08:00

Registration

09:00

Types of investments
Different ways to raise capital have become popular among new companies, ventures, with a limited operating history that cannot raise capital though a debt issue or equity offering. We will study each one of them in depth:

  • Crowdfunding
  • Angel investment
  • Co-investment
  • Fund investment

10:30

Coffee/Tea break

11:00

Stages of startups
In today’s world we have a different approach for companies that start as an idea and move into becoming a successful stable business. We will study in depth each of the stages that start-ups go through and the differences of each one of them.

  • Seed or early stage
  • Formative stage
  • Bona fide stage
  • Third stage
  • Expansion stage
  • Mezzanine (bridge) stage

12:30

Lunch

13:30

Investing in start-ups

  • The appeal of startup investing
  • Advantages of startups staying private longer
  • Diversification to increase chances of investing in a company that could produce an exponential return on investment
  • Case studies: Apple - Rainfall for public market investors; Twitter – All profits flow to private investors
  • Tips from some of the most successful start-ups investors
15:00

Coffee/tea break

15:30

Risks & rewards when investing in startups

  • Risks that are considered when investing in startup companies
  • Babe Ruth effect in successful investors
  • Venture firms’ rejections to titans such Amazon, PayPal, Apple, and Uber
  • Case studies: Facebook & Clarium Capital, Google & Ram Shriram
  • Group exercise: The Investing Simulation

16:30

Summary and evaluation

  • Concepts: Investing in startups vs. investing in the public market. High-risk, high-reward.
  • Next steps: Resources, to-dos, tools, trends

17:00

End of workshop

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com

The fundamentals of blockchain in banking

Originally derived from bitcoin, the concept of blockchain has dominated recent financial news and is tipped to be the next thing to revolutionise the banking world. We are at a point of inflection and it is therefore the perfect time to prepare yourself for the huge potential the blockchain has to offer. All the major banks are investing into the key players in the field and devoting significant resources to ensure they are ready for the explosion.

Investment is surging into corporate blockchain projects; blockchain startups, blockchain research and blockchain pilot projects. This clearly indicates, it is high time for incumbent financial services players to take it seriously.The idea that this technology may replace the traditional clearing systems globally further highlights that it cannot be ignored and that it is key to gain a thorough understanding now at this vitalstage of its development.

This practical course will provide you with the perfect grounding you need, to not only to demystify this exciting new technology, but prepare you with a strategy of how it will impact you and your organisation.

Delegates attending this one-day workshop will gain complimentary access to the two-day – Future of Finance Summit 2018 – the most influential annual forum that brings together a wide range of players – regulators, banks, internet finance companies, asset managers, insurance companies, investors and customers.

Workshop trainer:

The fundamentals of blockchain in banking

08:00

Registration

09:00

The concept of blockchain

  • What is Bitcoin? How was blockchain born? How does ‘mining’work?
  • Blockchain in IT: Metcalf’s Law and Moore’s Law
  • Clearing and accounting: The ‘Distributed Ledger’
  • Central counterparty clearing: The current concept
  • Non-central counterparty clearing: The future solution
  • Intrabank-blockchain: The end of Excel? Smart contracts?
  • Interbank-blockchain: The future of SWIFT. The story of smart asset grid

10:30

Coffee/Tea break

11:00

Security vs. Blockchain

  • Security in the old system: Recent famous breaches
  • Security advantages of blockchain: Process integrity and beyond
  • Security disadvantages of blockchain: New cyber security concerns
  • Bitcoin security: The nature of breaches, recent cases
  • Blockchain security breaches: Strength, positive conclusion
  • Private keys, tokenization, two-factor authentication: Protecting the wallet

12:30

Lunch

13:30

Privacy vs. Blockchain

  • Private vs. public vs. permissioned: The three key types of blockchain
  • AML, KYC, CTF: Is blockchain compliant as of now? When will it be?
  • Privacy: Zero knowledge proof, consensual validation, fault tolerance, pseudonymise
  • Real time data for regulators: Blessing or a curse? Cross-border regulatory patchwork
  • The deep web: What it is? How to access? Dangers and advantages
  • Regulatory status vs. cultural adoption: How countries react?
15:00

Coffee/tea break

15:30

Blockchain beyond banking

  • Trade: Supply chain management. Real estate: Registry inpractice
  • FMCG: Wal-Mart, relationship between brands and customers
  • Insurance, P2P Economy: Financial services beyond banking
  • Governments: Records, identity, voting, axes, legislation, e-Gov, notary
  • Cross-industry blockchain: Trade-finance, derivatives,securities-clearing, syndicated loans
  • Emerging payments beyond the blockchain: Card emulation, super-wallets, VR pay

16:30

What your bank should do about blockchain

  • The time scale: 1-year events, 3-year implications, 5-10-year shifts
  • Lobbying: What to tell colleagues, bosses, shareholders and regulators?
  • The Red Queen effect: What happens if your bank gets blockchain right?
  • Millennials: Do new clients accept new technologies better? Why?
  • GAFA: Why are US tech giants cautious about blockchain?
  • Tactics and strategies for your bank: Association to international labs, participation in alliances, bank-agnostic blockchain projects, awards, prizes, competitions, hackathons,venture capital and beyond
  • The 4Ps of digital product development: Preto-typing, prototyping, piloting, PoC

17:00

End of workshop

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com

Winning digital transition

The financial service industry has always sought to be at the forefront of technological innovations and many have attributed their success to these innovations. Now, new sources of competition, increased innovation, and greater productivity are essential ingredients for industry as well as overall economic growth. At the same time, regulators will need to ensure that what is likely to be a very different environment for the financial services industry remains safe, robust, and orderly, ensuring growth while protecting the community’s best interest.

A large amount of human activity, including a great deal of commerce and banking transactions,has become mobile-based – providing customers the opportunity to undertake many social or commercial activity faster and more conveniently. Smartphones, social media, the downloadable “apps” architecture, and cloud computing are putting immense flexibility into the hands of the customers, empowering them to select providers, compare pricing and features, review recommendations, and complete purchases.

These changes in the technology landscape have forced the financial services sector to transform more rapidly. This transformation brought by new technologies in data analytics, sensing and data collection capabilities, and payments are expected to continue, pushing banks to keep up the digital revolution.

In this workshop, we will highlight innovative developments taking place within the banking industry and showcase best practices from all over the world.

Delegates attending this one-day workshop will gain complimentary access to the two-day – Future of Finance Summit 2018 – the most influential annual forum that brings together a wide range of players – banks, internet finance companies, asset managers, insurance companies, investors and customers.

Winning digital transition

08:00

Registration

09:00

Welcome note – David Gyori, Chief Executive Officer, Banking Reports London Ltd 

09:30

The digital revolution in banking

  • ICT is GPT: The new role of information and communications technology
  • Financial technology (fintech): 30 Areas, $150 billion investment, 15,000 start-ups
  • Challenger banks: Digital-finity, differentiated value proposition
  • Case studies: Singapore’s DBS Bank and UK’s Atom Bank
  • Group exercise: The banks versus fintech companies box game

10:30

Tea/coffee break

11:00

Adequate reactions to the challenge

  • Coopetition: Why and how does competition and cooperation blur?
  • The Red Queen effect: How evolutionary biology helps winning?
  • Information cascades: The new way to introduce digital products
  • The banking innovation paradox: Why are banks struggling so hard?
  • Case studies: TransferWise from the UK, eToro from Israel, and ICICI from India
  • Group exercise: The Corporate Venture Fund exercise

12:30

Lunch

13:30

New clients need new products and new channels

  • Millennials: The smartphone generation; the mobile network operators (MNOs); Google, Apple, Facebook and Amazon (GAFA) Bank
  • Payments: Apple Pay, LoopPay, SelfPay, NFC – Beacon - QR
  • Services: Video banking, the anthropology of channel-transition
  • Channels: F2F -Bricks2Clicks - Multich - Omnich - Optich
  • Case studies: Moven from New York, SuperWallet from Poland
  • Group exercise: Building AppleBank, creativity the Steve Jobs way
14:30

Tactics and strategies to win digital transition

  • Toyota model: What banks can learn from the automotive industry?
  • Ambidextrous organisation: Is Silicon Valley two steps ahead?
  • TRIZ: Digital convergence in practice?
  • Case studies: Citibank from the USA, Barclays from the UK
  • Group exercise: The Innovation Committee Simulation

15:30

Tea/coffee break
16:00

Summary and evaluation

  • Concepts: What is digital revolution? How to win in the market? What to overcome and expect?
  • Next steps: Resources, to-dos, tools, trends

17:00

End of workshop

For more details, please contact:

Melissa Ballesteros

(+1) 602 419 5155

mballesteros@theasianbanker.com